Good for Big Banks, Bad for the Unemployed
According to the U.S. Bureau of Labor Statistics unemployment is at 9.1% in the U.S., which means over 14 million people are unemployed; of that population, 8 million have been unemployed for over 15 months. President Obama added $40 million in unemployment benefits under the Economic Stimulus Plan, and unemployment benefits were extended by 14 months after the passage of the Worker, Homeownership, and Business Assistance Act of 2009.
In the past, unemployment benefits were delivered by check, and those without bank accounts paid costly check-cashing fees. These benefits, and other federal and state benefits, are increasingly paid via prepaid cards. Prepaid cards are cards that states contract with card issuers to provide. The card issuer administers the cards with funds from the state. Bank of America, U.S. Bank, Wells Fargo, and JP Morgan Chase have each entered into contracts to provide access to unemployment insurance benefits in a total of 41 states collectively. These arrangements save states large amounts of money. Kansas, for instance, has saved over $300,000 a year, and other states, such as New Mexico, are saving over $1.5 million a year in postage and printing costs. South Carolina, which launched its arrangement with Bank of America in July of 2010, expects to save $5 billion dollars in check printing and mailing costs annually. Yet, these cost savings are accruing to states and not unemployment recipients. While this is a win for states, those receiving the benefits, the unemployed, are paying the price.
Recently, the Huffington Post reported that the division of US Bankcorps that encompasses prepaid cards earned $357 million dollars between July and September of this year, accounting for over one fourth of the bank’s total revenue. Part of this revenue derives from fees charged to use unemployment prepaid cards. The National Consumer Law Center’s (NCLC) study of the 40 states that offer unemployment benefit prepaid cards, which was discussed in a previous Shriver Brief blog, reported that fees on prepaid cards vary by state. Such fees can include debit purchase fees, fees to talk to a teller, fees for ATM withdrawals, overdraft fees, insufficient funds fees, and fees for checking account balances.
As previously reported, new federal regulations, issued as part of the Dodd-Frank Wall Street Reform Act, cap what banks can collect from merchants when consumers swipe ordinary debit and credit cards. These limits, some of which do not apply to unemployment cards, will cut Bank of America’s revenues by $2 billion dollars this year. Most banks are aiming to recoup between 30 to 50 percent of this lost revenue through other methods. Thus, while Bank of America recently aborted its plans to charge customers $5 a month to use their debit cards in the face of national outrage, it has quietly continued to mine another source of fees: jobless workers.
Some state prepaid unemployment card systems are better than others. NCLC’s report highlights California and New Jersey as good models for best practices. These states’ systems provide ample, free ways for beneficiaries to get cash without fees. These include:
- free in-network ATM withdrawals;
- free bank teller withdrawals;
- two free out-of-network ATM withdrawals either every two weeks (California) or every month (New Jersey) before incurring a $1 fee;
- free cash back from a purchase;
- no overdraft or denied transaction fees;
- no ATM fees for balance inquiries either in or out of network;
- free automated and live customer service calls;
- no fees for point-of-sale transactions; and
- no inactivity fees.
Interestingly, both California’s and New Jersey’s prepaid unemployment card arrangements are with Bank of America, and, while these arrangements are applauded for their low fees, Bank of America’s arrangement with South Carolina is fraught with high fees. When South Carolina found out about this discrepancy it demanded fee reductions in line with those states. States should, at a minimum, review their contracts to ensure that their fees are in line with other states’.
Prepaid unemployment benefit cards need to be regulated and fees limited in order for these types of systems to actually benefit unemployment beneficiaries rather than increase card insurers’ revenues. The Department of Labor and the newly established Consumer Financial Protection Bureau should regulate prepaid benefit card programs by banning unfair fees and providing consumer protections. The Benefit Card Fairness Act of 2010 and the Prepaid Card Consumer Protection Act of 2010 would provide some of these protections. With such regulations in place creating a card that is good for card issuers, states and unemployed workers would be much more feasible.
Officially, the recession ended in June 2009. But for many Americans, the recession is still in full force. New research shows that the recovery is not being evenly shared. Overall, workers’ earnings are down because the jobs that are hiring pay less than the jobs that were lost. Minorities face much higher unemployment and live disproportionately in states which have the worst economic climate. Young people face especially daunting job prospects. So perhaps it’s no surprise that a